Privacy Policy

Who we are

Our website address is: https://thrillsofdubai.com.

Terms & Conditions

Thank you for choosing our travel packages. By booking a trip through our website, you agree to its terms of use. Please read the following terms carefully to understand the conditions of your trip with ThrillsOfDubai. These terms apply to bookings made through our website, including:

  1. Pricing
    We offer competitive prices for our packages booked online. Prices quoted on our website are per person and do not include tips, passport/visa fees, travel insurance, meals, accommodation, or laundry. Prices may change without notice due to unforeseen circumstances like increased airline or hotel costs.
  2. Payment Methods
    We accept major credit cards for payment, including Visa, MasterCard, American Express, Discover, and Diners. Full payment must be made with a credit card or debit card, and the charge will appear on your statement.
  3. Payment Confirmation
    Once payment is made, you’ll receive a confirmation email from our travel consultants. Keep this as proof of payment. Make sure to provide accurate travel information when booking.
  4. Cancellation & No Show Policy
    Tickets cannot be cancelled, transferred, or refunded. Customers will be charged 100% for no-shows.
  5. Cancellation Procedure
    Tickets cannot be cancelled, transferred, refunded, or resold.
  6. Itinerary Changes
    Itineraries may change due to local/weather conditions or airline schedules. We’ll offer alternative options of similar value if needed. Changes will be communicated before departure. We reserve the right to make minor itinerary amendments without reimbursement, especially in cases of force majeure like floods or earthquakes.
  7. Hotel Accommodation & Check-in/Check-out
    If your preferred hotel is unavailable, we’ll offer a similar alternative. Hotel check-in/check-out policies vary. We’re not responsible for any issues with these policies due to the hotel’s schedule.
  8. Travel Insurance
    We recommend getting travel insurance to cover accidents, illness, injury, or trip cancellations.
  9. Travel Documents
    Guests must ensure they have necessary documents for their tour, including passports or valid IDs. No refunds will be given for lost documents. Check with your consulate for entry requirements, visa, and health information.
  10. Website Usage Restrictions
    All content on our website, including logos and images, is owned by ThrillsOfDubai. You agree not to use this content for non-personal, commercial, or illegal purposes.

Cancellation Policy
Tickets cannot be cancelled, transferred, refunded, or resold unless stated otherwise. Dated tickets must be used by the indicated date.

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